FAQ

Frequently Asked Questions

Q: What are your store hours? A: Our online store is open 24/7 for your convenience.

Q: What forms of payment do you accept? A: We accept Visa, MasterCard, American Express, PayPal, and other forms of online payment.

Q: How do I track my order? A: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order by clicking on the tracking link in the email or by logging into your account on our website.

Q: Can I change or cancel my order? A: If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, we are unable to cancel or change it.

Q: How do I return or exchange an item? A: If you need to return or exchange an item, please contact us within 7 days of receiving your order to obtain a return authorization. All returned items must be in their original packaging and in new condition.

Q: What is your warranty policy? A: All our electronic products come with a manufacturer's warranty. If you have any issues with a product, please contact us and we will assist you with the warranty process.

Q: Do you ship internationally? A: Yes, we currently ship to Canada.

Q: How long will it take to receive my order? A: Delivery times vary depending on your location and the shipping method you choose. Once your order has been shipped, you can track your package using the tracking number provided in your shipping confirmation email.

Q: Can I get a discount or coupon code? A: We offer various discounts and promotions throughout the year. You can sign up for our newsletter or follow us on social media to stay informed about our latest deals.